Frequently Asked Questions
Everything you need to know about your next ride.
What is the warranty policy on Revel carbon frames?
We offer a Lifetime Warranty on all Revel carbon fiber frames to the original owner against manufacturer defects. We want you to ride with total confidence.
How long does it take for my bike to ship?
Complete bikes typically ship within 5-7 business days as each one is professionally assembled and tuned by our mechanics before leaving the warehouse.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and duties are calculated at checkout based on your specific location and local regulations.
Can I return a bike if it's not the right fit?
We accept returns on unridden bikes in original packaging within 30 days of delivery. Please note that a restocking fee may apply for complete bike builds.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm so you can hit the trails now and pay over time.
How do I find the right frame size for my height?
Each product page features a detailed sizing chart. If you are between sizes, we recommend contacting our support team for a personalized recommendation based on your reach and riding style.