Returns & Exchanges
At Revel Bikes, we want you to be fully satisfied with your high-performance gear. If your purchase isn't trail-ready for you, we offer a 30-day window for returns and exchanges on all unused products in their original packaging.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your unused gear in its original box, ensuring all tags and protective components are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our workshop team inspects the item for quality assurance, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing